To top
- HPSTORE /
- CARE PACKS /
- BUSINESS PC CARE PACKS /
- SELECT DESKTOPS WORKSTATIONS /
- HP 5 YEAR 4 HOUR ONSITE 13X5 HARDWARE SUPPORT FOR WORKSTATIONS
Free shipping and
easy returns!
easy returns!
When you operate on an extended schedule, you can’t wait for your device to be repaired next week – or even the next day. You need quick access to remote technical assistance — and if required, 4-Hour Onsite Service [1]. This service is available 13 hours per day during extended local business hours, and the standard local work week, excluding HP holidays.
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. Click here to see details.
In-warranty Care Pack must be purchased within 90 days of hardware purchase
When you operate on an extended schedule, you can’t wait for your device to be repaired next week – or even the next day. You need quick access to remote technical assistance — and if required, 4-Hour Onsite Service [1]. This service is available 13 hours per day during extended local business hours, and the standard local work week, excluding HP holidays.
For terms and conditions, click here.
Get back to work quickly
4-Hour Onsite Hardware Support provides remote assistance and 4-hour onsite response [1] for your covered hardware, helping you to improve product uptime.
Troubleshoot remotely
HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.
Get fast onsite service
For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support [1] on covered hardware products to return them to operating condition.
HP.com will accept returns or exchanges for this product up to 30 days after delivery. A restocking fee may apply. Click here to see details.
In-warranty Care Pack must be purchased within 90 days of hardware purchase
If you are also purchasing the hardware for this carepack now, please add the hardware to your cart first!
When you select items from your cart, the corresponding number of Care Packs is added. To add a Care Pack to fewer items, please place separate orders for any items you do not want to cover with a Care Pack.
Some products utilize the keyboard shortcut 'Ctrl + Alt + S'; the product information will appear after a short delay. If that doesn't work, this information can also be found on your bar code stickers, typically located on the back of your product.
NotebooksSome products utilize the keyboard shortcut 'Fn + Esc'; the product information will appear after a short delay. If that doesn't work, this information can also be found on your bar code stickers, which may be located behind the battery.
Printers (Both HP and Samsung)Look for the bar code stickers on your printer.The Serial number on a Samsung printer can be used wherever an HP serial number is requested. Samsung printers refer to a 'product number' as a 'model code' designated with 'M/C', and typically start with 'SL-_'.
TabletsYour product information is typically located on the back or bottom edge of your product.
Prices, specifications, availability and terms of offers may change without notice. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Quantity limits may apply to orders, including orders for discounted and promotional items. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. These terms apply only to products sold by HP.com; reseller offers may vary. Items sold by HP.com are not for immediate resale. Orders that do not comply with HP.com terms, conditions, and limitations may be cancelled. Contract and volume customers not eligible.
HP’s MSRP is subject to discount. HP’s MSRP price is shown as either a stand-alone price or as a strike-through price with a discounted or promotional price also listed. Discounted or promotional pricing is indicated by the presence of an additional higher MSRP strike-through price.
The following applies to HP systems with Intel 6th Gen and other future-generation processors on systems shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at https://support.microsoft.com/lifecycle
Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, Xeon Inside, and Intel Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.
HP will transfer your name and address information, IP address, products ordered and associated costs and other personal information related to processing your application to Bill Me Later®. Bill Me Later will use that data under its privacy policy.
Microsoft Windows 10: Not all features are available in all editions or versions of Windows 10. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows 10 functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com.
NO ADDITIONAL PURCHASE NECESSARY TO ENTER OR WIN. ANY ADDITIONAL PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. Open only to legal residents of 50 US/DC, 18+. Void where prohibited. Multiple monthly entry periods apply. Ends 11:59:59pm PT on 4/30/20. Limit one entry per product review by email invitation only. Subject to Official Rules. Sponsor: HP Inc., 1501 Page Mill Road, Palo Alto, CA 94304-1185.
The personal information you provide will be used according to the HP Privacy Statement
© Copyright 2021 HP Development Company, L.P.
